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Creative Jam

Frequently Asked Questions

Curious about the Creative Jam and have questions? Here are some deets:

Where are we? Creative Jam is nestled in the heart of Lake George, New York. You’ll find us conveniently located near the Outlets at the crossroads of Route 9 and Route 149, just a hop, skip, and a jump away from the Log Jam Restaurant. Oh, and did we mention we’re practically neighbors with the Warren County Bikeway? Our address is 6, State Route 149, Lake George, NY 12845.

Getting Here: Traveling via public transit? Hop on CDTA Route #419, which cruises along the Route 9 corridor between Glens Falls and Lake George. It’s practically right at our doorstep!

Parking Situation: We’ve got you covered with ample free parking right on site. No need to stress about finding a spot!

Connectivity: Stay connected with our free WiFi. Because who wants to be offline when inspiration strikes?

Accessibility Matters: Absolutely! Our space is ADA accessible, complete with a shiny new access ramp and a spacious all-gender restroom. If you need any extra assistance, just give us a shout at the Welcome Desk or shoot us an email at

Safety First: You’re in good hands! Several of our staff members are trained in CPR and First Aid. While we don’t have an AED machine just yet, it’s on our shopping list for the near future.

How to Get Your Creativity On: New to Creative Jam? Schedule yourself a fancy tour . If you’re already a seasoned Creative Jammer, dive into our events, classes, and all the good stuff waiting for you on the calendar in our Creative Jam app. Not part of the club yet? Keep an eye on our Social Media for the deets.

Brushes and Palettes: We’ve got you covered with a designated utility sink just outside the restroom. Because let’s face it, masterpieces can get messy!

Snack Attack: Bring on the munchies, but keep it classy. Beverages in closed containers are a-okay. And if you accidentally spill, just give us a heads up so we can swoop in and save the day. As for snacks, keep it simple and considerate of your fellow creative comrades. No funky odors or sticky situations, please!

Break Time Blues: Hungry? Tired? Got errands to run? No worries! You’re welcome to step away from your workspace and come back to it within your booked session time. Just remember, sharing is caring—don’t hog the space!

What to Bring: Got a project in mind? Bring along the necessary materials to bring your vision to life. Whether you’re into painting, digital wizardry, or needlework, come prepared to make magic happen. And if you’re joining one of our programs, check out the event listing for what’s included and what you need to bring along.

Ready-Made Projects: Looking for a little inspiration? We’ve got you covered! Check out the calendar in our Creative Jam app if you’re a member, or keep an eye on our Social Media if you’re not quite part of the club yet.

Event Extravaganza: From clubs to special events to classes, we’ve got it all. Prepare to be dazzled by the variety of creative shenanigans happening around here. Members, head to the app for all the juicy details. Not a member? No problem! Stay tuned to our Social Media for announcements.

Online Classes, Anyone? Sorry, folks! Currently, it’s all about in-person vibes. But hey, who knows what the future holds?

Registration Rundown: First come, first serve, folks! Secure your spot by registering and paying up front. Whether you’re a member or not, don’t miss out on the creative goodness.

Kid-Friendly Creative Zone: Got a budding artist in the family? We’re all about fostering creativity, but remember, our community is age 14 and up. Keep an eye out for special events tailored for the junior creatives in your life.

Gifts That Sparkle: Know someone who’s itching to unleash their inner artist? Our Creative Jam Gift Cards are like a ray of sunshine on a cloudy day! They’re valid for any of our programs and can be customized with a personal touch. Just pick your price (starting from $50) and watch the magic happen. Reach out to to get your gifting started.

Membership Required? Nah, no membership required! We’re all about flexibility here. Snag yourself a pay-as-you-go Session Pass and let the creativity flow. Ready for full access unlimited membership? Yes! Here is your pass to the creative portal. Not ready to commit? No worries! Not-Yet-Members can still dip their toes into the creative waters at our events, meetings, and workshops. Just keep those peepers on our Social Media for the latest happenings.

Membership Sharing Shenanigans: Sorry, folks, sharing is caring, but not when it comes to memberships! They’re strictly one-per-person affairs. But hey, maybe it’s time for your partner, spouse, or co-worker to snag their own slice of creative paradise?

Discount Dilemmas: Discounts? Sorry, we don’t do those here. But hey, if you’re itching to join the club without breaking the bank, check out our Creative Jam Host Program. It’s like a backstage pass to creative bliss! Work the main floor for 5 consecutive hours a week for 12 weeks, and voila—unlimited access awaits. Just shoot us an email at to see what is possible.

Full Palette Perks: Ever heard of the Full Palette Program? It’s our way of spreading the love to those in need. For every 10 annual memberships purchased, we offer one full scholarship to someone with financial need. It’s like a little sprinkle of kindness in a world of paint and pixels. Applications open every November, so keep those creative fires burning!”

Furniture Fandango: Got a hankering to shake things up? Hold your horses! Before you start rearranging desks and chairs like a modern-day Picasso, give our Creative Jam staff a heads-up. They’ll let you know if we can shimmy things around to accommodate your artistic vision.

Solitude or Sociability? Fancy a little alone time? No problem! Members can claim their creative corner using the Creative Jam App. As for our esteemed Not-Yet-Members, our trusty Welcome Desk Staff will gladly point you to a spot where you can let your creative juices flow undisturbed.

Comrade in Creativity: Feeling a bit chatty? Want to cozy up with a fellow creative soul? Permission granted—just make sure your potential partner in crime is cool with the company. Keep an eye out for those handy ‘Please join me’ signs—it’s the universal signal for a creative rendezvous!

Stuff Stashing Shenanigans: Ah, the eternal question: To leave or not to leave? For members with a dedicated locker, the answer is a resounding yes! Not-Yet-Members, alas, must bid adieu to their supplies at the end of their session. And remember, if you ever misplace something, just drop us a line at, and we’ll channel our inner detectives to track it down.

Communication Conundrums: Eager to stay in the loop or spread the word about our creative haven? Here’s the lowdown:

  • Sign up for our delightful Notes from the Creative Jam.
  • Keep those peepers glued to our Social Media (Facebook and Instagram) for all the latest scoop.
  • Ready to dive headfirst into our vibrant community? Become an official Member and unlock access to our exclusive app, where you’ll find a treasure trove of events, classes, and fellow creatives.

Connecting Creatively: Looking to make new creative buddies? Dive into our community events or cozy up next to a friendly face at their workspace. And don’t forget about our nifty Creative Jam app—it’s your ticket to 24/7 connection with fellow creatives. Hunting for someone specific? Check out our Member Directory and start making those connections!

Gallery Galore: Got some masterpieces to share with the world? We’d love to showcase your work in our gallery! Keep an eye out for our occasional Call for Art shows, where members and non-members alike can strut their stuff. Want to go all out and host your own show or event? Shoot us an email at and let’s make some magic happen!

Noisy Jammin: Chatting is all well and good, but let’s keep it civilized, shall we? Respect your fellow creatives by keeping the volume down to a dull roar. And remember, on quiet days, silence is golden—let’s keep those creative juices flowing without any distractions.

Smoke Signals: Need a quick breather? Sorry, but smoking, vaping, or any other form of tobacco-toting is a no-go in our creative haven. Let’s keep the air clear and our minds sharp, shall we?

Teaching Tales: Fancy yourself a master of your craft? We’re all ears! Check out our Teaching Application form and let’s see if we can turn your expertise into a class worth remembering.

Gallery Galore, Part Deux: Dreaming of hosting your very own show or event? It’s possible! Send us your event proposal at  and we’ll see what magic we can conjure up together.

Party Planning Prodigies: Birthday bash on the brain? While we don’t typically host kids’ birthday parties, we’re always open to suggestions! Shoot us an email at and let’s chat about making your little one’s special day one to remember.

Closing Time Chronicles: Curious about our hours of operation? Members can scope out our open days/times on the Creative Jam app, while Not-Yet-Members should keep a keen eye on our Social Media for any blackout dates. And hey, just a heads-up—we’re closed on Easter, Thanksgiving, Christmas Eve, and Christmas. Time to pencil those dates into your creative calendar!

Cancellation Contemplations: Ah, the dreaded cancellation conundrum. Here’s the scoop:

  • Registrations are first-come, first-served, so don’t dilly-dally!
  • Full payment is required upfront to secure your spot.
  • No refunds, but we do offer rescheduling options if you’re in a pickle.
  • Got a last-minute change of plans? Grab a Rescheduling Ticket at least 24 hours before your class starts.
  • Withdrawal woes? Notify us at least a week before the program starts to be eligible for credit.
  • And hey, if a program doesn’t meet enrollment requirements, fear not! We’ll shuffle things around to find a solution that works for everyone.

Phew! That’s a whole lot of creative chaos wrapped up in one delightful package. Ready to dive in and unleash your inner artist? The Creative Jam awaits!


Creative Jam

Frequently Asked Questions

Creative Jam is in an excellent, easy to reach location in Lake George, New York. We are near the Outlets at the junction of Route 9 and Route 149, just behind the Log Jam Restaurant. We are just off the Warren County Bikeway, too. Our official address is 6, State Route 149, Lake George, NY 12845.

Yes! CDTA Route #419  travels the Route 9 corridor between Glens Falls and Lake George, and it stops in front of the Outlets/Starbucks, almost at our front door!

We offer free parking on site.

All programs (classes and events) that require registration can be found here. Please review the reschedule/withdraw/cancellation Policy here.

Registrations are accepted on a first-come, first-serve basis for all programs. We require prior registration and full payment to be completed to attend all our programs. Registration is easily available on our Creative Jam app and includes a liability waiver that is mandatory.

While we do accept walk-ins in our programs, it is only offered depending on availability.

Creative Jam Gift Cards make a great gift no matter what the occasion, celebration, or season! It’s a wonderful thoughtful gift that can inspire creativity and turn out to be a transformative experience for the one you cherish!

Gift Cards are valid on any of our programs. Purchase in any amount from $50 and upwards.

Gift Cards make a great last-minute gift and can be emailed to you or directly to the recipient, simply fill out the information and add your preferences when you purchase and add a personal note!

No, we are not offering discounts currently. From time to time we may offer a special event, please watch our social media for those announcements, or better yet, get information directly by signing up for announcements here.

Please review the calendar listing for details about what to bring to a program. Some programs have all supplies provided, some will require you to bring some or all supplies, and some don’t need any supplies at all- except for you!

We are an age 14+ community. We know that children can be adorable, and they usually enjoy creating. And as parents, we know that sometimes you simply don’t have childcare available. But even though you’d like to bring your ‘mini me’ along with you, and you are certain that they will sit quietly while you work, this is not allowed.

Anyone under the age of 14 may ONLY enjoy the Creative Jam during hours and events specifically labeled as appropriate for their age group or designated as “All Ages” events/hours. Please look at the calendar for opportunities for those junior creatives.

Creative Jam does not accept responsibility for children under the age of 14. A parent or adult caregiver must be present with children during any registered child-friendly event.

During child-friendly events, if your child is someone who would benefit from additional support, please email us any specific instructions or requests prior to class so we can assist.

Registrations for classes and other events are accepted on a first-come, first-serve basis for all our programs. All our programs have a participant limit, so don’t wait and miss out.

Full payment is required upon registration to reserve a space. Payment can be made upon registration in the Creative Jam app. While we do accept walk-ins in our programs, it is only offered depending on class participant space availability. No refunds will be issued after enrollment and payment.

We do not accept IOUs, but you can pay cash at the Welcome Desk if you prefer.  By special request, Creative Jam will accept checks for payment. This should be arranged at least 3 weeks (21 calendar days) prior to the class start date. All checks must be drawn on US funds and addressed to Creative Jam, LLC. There is a $75 charge for all returned checks.

Please note it is mandatory to complete the Class Waiver regardless of method of payment.

Prorated options may be offered for multi-session classes in which class courses have begun. Ask if this option is open for an ‘already started’ class you are interested in attending.

If you have signed up for a single-session class, and now you need to reschedule your class, please purchase a Rescheduling Ticket at least 24 hours before the class start date/time. If you have missed a class and you didn’t purchase a rescheduling ticket as per above, rescheduling or credit is not available.

The rescheduling of classes is subject to availability in our other classes. In the event your request is NOT available we will contact you by email with an alternative option.

Rescheduling requests made verbally to an instructor, or by last-minute call or text to any member of our staff, will NOT be deemed valid notifications of cancellations or requests for rescheduling and are NOT eligible for rescheduling, credits, or refunds.

If you do not show up for an in-person class that you are enrolled in, you are NOT entitled to any refund, credit, or rescheduling.

If you registered and now need to withdraw from a program, you must notify at least a full week (7 calendar days) before the start of that program. Withdrawal requests received after that date will be ineligible for any credit, rescheduling, or other refund. The date your email is sent will be considered the official withdrawal date in determining refund eligibility. A credit for the registration amount will be issued that is valid for 6 months from the start date of your original program enrollment.

On occasion, a program start date may be pushed back if enrollment goals are not met. In this instance, you will be moved to the new program date. If this new session date isn’t suitable, you will receive credit for the price of the program.

Creative Jam reserves the right to cancel any program that does not meet enrollment requirements.  You will be notified of the cancellation at least one week before the start date of the program via the email you used at registration. You will be issued the option to transfer to another offering of this program, or accept a Creative Jam credit (good for 6 months from the start date of original program).

In the case that you have signed up for multi-session program, after your first session, if you are dissatisfied with the quality of the program or feel it is not right for you, we will do our best to reschedule you into another class that is more in line with your goals.

If that is not suitable, we will also offer the option to give the remaining credit in the form of a Gift Certificate. Please note, the admin processing fee ($25) is deducted from the credit amount, as well as the cost of any classes you already participated in from the total fee paid.

Credits are valid for six months from the original date of issue and are null and void after that time.

Creative Jam is not responsible for loss or damage of individual property at our studio.

We have limited storage space and are not able to hold personal belongings.

If you lose something or think you left it behind, please email us and we will try and locate it for you.

Only members who have a dedicated storage space, or a personal studio may leave their personal belongings at the Creative Jam. If you are interested in learning more about storage, please reach out to

Creative Jam is not responsible for loss or damage of individual property at our studio. We have limited storage space and are not able to hold personal belongings.

If you lose something or think you left it behind, please email us and we will try and locate it for you.

In the case of works in progress that are still drying, we will keep it for you until your next session, or for 1 week. You must retrieve your work after that week: we cannot store work for you, unless you are a member, and have dedicated storage space. Creative Jam is not responsible for work left in the studio past a 1-week drying time.

All work must have your name on it for us to hold it for you.

If you cannot pick up your work within the expected 1-week period, you will need to email to make a special request for an alternative pickup date.

We are not responsible for work left in our studio over the 1-week time after your completed session. If we do not hear from you, your canvas will be recycled.

You may bring beverages that are in a closed container. Closed means it won’t spill. If you do spill your beverage accidentally, please wipe it up quickly and notify us as soon as possible so we can address it and minimize any damage to our beautiful space.

Creative Jammers may bring simple snacks that do not disturb other Jammers with sound, smell or leaving ‘evidence’ (so, no tuna sandwiches, onion fritters or other strong-smelling foods, and nothing sticky or oily that can leave stains or fingerprints.) Be considerate of other creatives while you are snacking.

Several of our staff members are trained.

Not yet. We are hoping to purchase one soon.

Our class formats are noted on the calendar. Currently, all classes and programs are in person.

As gracious as we are, and glad that you love our space, the answer is: absolutely not. These are strictly work-only spaces. Any violation of this prohibition will result in immediate termination of your membership and loss of your last month’s fee and deposit.

If you are new to Creative Jam, please book a tour [LINK]. If you are familiar with the Creative Jam, you can check out our offerings on the Calendar, and/or purchase a membership here

Absolutely! Check out the calendar for details on what is going on at the Creative Jam.

If you are coming to use creative shared space, then bring the materials you need for your project. So, if you are painting, bring your canvas (whatever material you prefer), paint, brushes, water cup, etc. If you are doing digital work, bring your favorite device (laptop, tablet, phone). If you are doing needlework, bring your material, needles, scissors, thread.

If you are coming to try out one of our programs, please read the listing on the calendar to see what materials are included, and which ones you will need to bring with you. Generally, we do not have extra supplies on hand for our sessions.

Absolutely. We have a beautiful new ramp, and a spacious accessible all gender bathroom. If you need additional assistance, please let us know at the Welcome Desk or email us at

If you need a fixture moved, please check with the Creative Jam staff members first. We may or may not be able to accommodate your request. Some workspaces are permanently reserved using our Dedicated Desk Membership and cannot be moved without approval.

Of course. If there is seating available, you may sit anywhere that is open. Please note, some desks may be marked as reserved and those are not available.

Yes, if the other creative agrees with your company, and/or has a “Please join me” sign in their creative workspace.

Yes, our classes change regularly. Please check the Calendar for details like date/time/supplies/cost/age range, etc.

Follow us on social media, check out our calendar, and become a Member and watch your Membership app for push notifications.

Only members who have a dedicated storage space, or a personal studio may leave their personal belongings at the Creative Jam. If you are interested in learning more about storage, please reach out to

Members are invited to submit works to be shown in the gallery area. Occasionally, the Creative Jam will host a Call for Art show, and non-members may submit their works for consideration as well. Non-member art showing is available only as space permits, with priority consideration given to Member work.

Yes, the Creative Jam will occasionally host a Call for Art show. Watch Creative Jam social media, and the Creative Jam emails for announcements.

The gallery can also be rented for a personal art show. Please review the request to rent the space details here

We have a dedicated utility sink just outside of the restroom.

Of course. Please be considerate in your chatting, however. That means, keep your voice at a reasonable inside level volume. On quiet days/times, chatting is not permitted as this is time dedicated silent time. See the Creative Jam Rules or more details on sound.

No, all phone calls must be taken outdoors, and preferably away from other people enjoying their creative jam experience on the porch or in the Courtyard.

Smoking, vaping, hitting, puffing, chew, or use of any smoking or tobacco products is prohibited. Please do not use it on the premises.

You are permitted to leave your work in your space for the time you have booked. Generally, this is a half-day time frame, unless you are a Creative Jam member. You are not permitted to leave your work unattended after you leave the Creative Jam. Your work must be taken with you or placed in member storage.

Yes! How cool is that! Please see the Space Rental Policy and Request form here

Yes, with some restrictions on the type of event. Please review the Space Rental Policy, and then if your event fits those requirements, you may submit an event for consideration on the Request form here.

That is very possible! Please take a look at the Teaching Application form here

We are an age 14+ community. We know that children can be adorable, and they usually enjoy creating. And as parents, we know that sometimes you simply don’t have childcare available.

Even though you’d like to bring your ‘mini me’ along with you, and you are certain that they will sit quietly while you work, this is not allowed.

Anyone under the age of 14 may ONLY enjoy the Creative Jam during hours and events specifically labeled as appropriate for their age group or designated as “All Ages” events/hours.

This may be possible. Please submit an Event Request form, but be aware that children’s parties are not generally held at the Creative Jam.

Absolutely. Remove all your belongings, throw out/recycle any trash/paper, and wipe down the table with wipes. It may not need to be said, but obviously we recommend that you clean your brushes and other supplies well so you can use them again.

Yes. Our Calendar provides those details. There may be additional holidays added, but generally we are closed, Easter, Thanksgiving, Christmas Eve, and Christmas.

You can refer a friend to Creative Jam in a couple of ways. One, share our calendar of events with them, so they can come to experience us.  They can complete the TOUR REQUEST. Ask them to join us at an open house night. Or if you prefer to introduce them to us via email? We love that, too.

If they’re ready to take the plunge and sign up for membership, the #1 best way to refer them to us is by sending them this referral link and having them sign up through that link. You can also purchase a Gift Card  for the amount of a membership and give the gift of creativity!

Don’t worry, we hate spam, too, and would never do that to you, or your friends. We’re going to add any emails to our information share list. We use our email list to share information about what makes this place so great, how our memberships work, and any exciting events that are happening.

Nope. We offer pay-as-you-go Half Day Passes for general Creative Jam space use. To become a member, or purchase Half Day Passes, you will need to create an account  App and have your credit card on file. Non-members are also welcome to attend many of our events, meetings, and workshops. Please review the calendar  for the events that are open to non-members, as well as other info like cost, dates and time.

Unfortunately, no. As much as we love pets, our wood floors and allergies do not. Please leave your pets at home. The only animals allowed are official Service Animals. A service animal can be defined as an animal individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.

Memberships are one-per-person and cannot be shared.

The Creative Jam does not offer discounts. However, if you would like to access the benefits of a Membership, you may wish to consider the Creative Jam Host program. This program has limited availability and is subject to approval. The program allows an individual to work the main floor at the Creative Jam for 5 consecutive hours (basically a half-day session) during a week of time (Sunday to Saturday), for 12 consecutive weeks, to earn an Unlimited access membership. This program requires a background check and other elements to ensure that our space and members remain safe. If you are interested, please email and inquire about the possibility.

We have some terrific people here! Join community events that you find on the Creative Jam app Or sit with another person who is open to having company at their creative workspace.

We also highly encourage all of our members to engage early and often via our Creative Jam app, which provides an avenue for connection 24/7 to the whole of our community.

Looking to meet someone in particular? Check out the Member Directory . Only individuals who wish to be contacted will be visible in the App.